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Thanks, KD Original Message: Is there a customer service email address?
I’d like to ask a question of customer service via email.
Bringing customers into your business is vital for short and long term growth.
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When we contacted customer service, we encountered an intense automated system.
After approximately 5 minutes on hold and the system repeating multiple times, we finally reached a Metro PCS customer service representative.
We encountered a language barrier due the strong accent of the customer service representative.
See the communication below: Metro PCS Hello Richard, have you set up a “My Account” at our website yet?
If you have a “My Account”, once you login with your username and password you will see the option “Manage & Pay”, select it.